Mulesoft

Agent Fabric

Agent Fabric

What

Embracing shift in product strategy to a neutral platform for managing and governing any agent, anywhere consistently.

Problem

Agent sprawl. As enterprises adopt AI agents across multiple platforms (Salesforce Agentforce, Microsoft Copilot, Claude, Adobe, Genesys, etc.), they end up with a fragmented, ungoverned "agent estate" - with no unified way to discover, govern, secure, or observe agent-to-agent and agent-to-tool interactions.

Steps taken

Designed the experiences to Discover > Orchestrate > Govern > Observe agents from any platform.

Adoption

362+ customers, 5600+ agentic assets since GA (Oct 2025).