Data 360
Monitoring Center
Anna Saraceno, Emily Yang
Monitoring Center
Why this work is important
Gives users observability wherever they work: embedded in context and unified in one place. This enables proactive troubleshooting and mitigates business impact when issues arise.
The problem this work will solve
Data 360 has no consistent way to surface health signals: issues go undetected in-flow, and there's no single view to investigate root cause. Drives 3 of 10 top customer asks.
Steps taken to get there
Prioritized and scoped project based on documented customer pain points related to observability Collaborating and iterating on feedback from: UX crits, feature teams, Customer Success, 264+266 Summits, Experience Review with Executive Leadership Facilitated user research for real customer feedback on concepts, direction, and usability
Current status
In Progress - Iterating based on latest feedback/scoping Next upPreparing for eng team costing; convert prototype to high-fidelity after cross-functional alignment