Analytics

Tableau Agent for Business Users

Christian Hagel-Sorensen (UX), Juliette Pepperell (UX)

Tableau Agent for Business Users

What

An Agent that answers data questions in Coworker, Slack, Team, etc. Focused on Sales, Marketing, Service etc. ICs and Managers (front line, non-analysts)

Why

Analytics is not a destination for business users (they don’t go to dashboards). We must bring analytics to them in their flow of work.

Steps taken

Full product cycle with research, prototyping, shipping, customer feedback, and re-architecting.

Current status

GA with just introduced V2 new query engine (WAII)

Next up

Modernization of the visualizations to be more consumer grade, HXL & client integrations, rationalization of the tableau agent for creators and business users

Modernization Prototype